Privacy Policy

Who We Are

Our website address is: craftedcakehouse.co.uk.

What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) of your email address may be sent to the Gravatar service to check if you use it. Their privacy policy can be found here: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) will be visible alongside your comment.

Media

If you upload images to our website, avoid including embedded location data (e.g., EXIF GPS), as visitors can download and extract this data from images.

Social Media

We may share photos of our cakes on platforms like Instagram, Facebook, and Google. Photos may feature the cake’s design, including names or ages of recipients, unless these include sensitive personal details (e.g., surnames or addresses).

If you do not wish for your cake photos to be shared, or want specific details excluded, you must notify us at the time of your order or upon collection. Once published, photos cannot be edited.

Contact Forms

Data collected through contact forms, such as emails and personal details, is encrypted and securely stored on our systems.

Cookies

Comments: If you leave a comment, you can opt-in to save your name, email, and website in cookies for future convenience. These cookies last for one year.

Login: Temporary cookies are used to verify browser compatibility on the login page. These are discarded when you close your browser. Login cookies last for two days, while screen preferences last one year. Selecting “Remember Me” extends login persistence to two weeks.

Editing Content: Cookies created when editing or publishing content contain no personal data and expire after one day.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as though you visited the external website directly, which may collect data, use cookies, or include third-party tracking. Interactions with this content are subject to the external website’s privacy policies.

Analytics

We use anonymised analytics to improve our website’s functionality and user experience.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Visitor comments may also be checked through automated spam detection services.

How Long We Retain Your Data

Comments: Comments and their metadata are retained indefinitely to streamline follow-up moderation.

Registered Users: If you create an account, we store your personal information in your user profile. You can view, edit, or delete your data at any time, except for your username. Administrators also have access to this data.

Your Data Rights

If you have an account or have left comments, you may request:

•An exported file of your personal data.

•Deletion of your personal data, except for data we are legally obligated to retain.

Where Your Data Is Sent

Visitor comments may be processed through an automated spam detection service.

Your Contact Information

For any queries, please contact us:

📞 Phone: 0113 253 4455

🏠 Address: 29 Queen Street, Morley, LS27 8EE

Additional Information

We prioritise safeguarding your personal data. For questions or concerns about our privacy practices, please contact us using the details above.